If you look at our Management Team page, it’s likely that you will notice a similarity between the CEO and VP of Customer relations; that’s right, Wavetech Industries is a father and daughter team.” We’ve worked together for almost 12 years and in that amount of time I am usually the one who gets credit for our dedication to service and any of our philanthropic efforts, but I’ve got a little story to tell you, and in this one, all the credit goes to Scott:
Hurricane season came on strong this year and has affected many of our clients. While Hurricane Harvey thankfully didn’t affect the hospitals we serve in Houston, it did devastate some of the employees there. I was emailing the communications director of one of the hospitals asking if anyone had any immediate needs and she listed what two of her employees were going through. I was reading the email as Scott walked into my office and I think I mumbled something to the effect of, “this is so sad” and then just started reading the email over again out loud. When I got to the part about how one of the employees was trying to save up $1,500 to fix her car, Scott interrupted and without hesitation said, “we’ve got the car handled.” Just like that. I tried to pick up the phone to call my client to tell her, but had to hang it up so I could stop crying. All I could do was whisper to my dad, “thank you”.
Eventually I calmed down and called my client. When she stopped crying, she told me that she would contact the employee and give her my number. I got a call within 30 minutes and the voice on the other end of the line said, “Hi, my boss told me I needed to call Shawna De Long. May I speak to her.” I told her she had found me and asked if she knew why she was calling and she whispered in reply, “if I could talk right now, I’d say yes.” She then told me her story: Harvey had taken everything she had left, her apartment had recently caught on fire, so she moved everything to storage and was staying at her sisters. Now her storage unit was flooded and so was her car. She thanked me and then asked to speak to my dad. I sat across his desk and watched his face as he listened to her. In 30-plus years, I’ve only seen my dad cry a handful of times, but this time was truly special.
Her car is fixed now, but the story continues. My hairdresser heard the story and when I went to pay her she said, “Nope, please put the money towards a care package for the other employee.” So I reached back out and got a list of things that can help the other gal affected. If you would like to help her, here is a list of gift cards that can help her get pack on her feet:
She likes to eat at:
- Cheddars
- Cracker Barrel
- Texas Roadhouse
- Luby’s
- Pappa’s
- Walmart gift cards to purchase basic necessities: underwear, toiletries, food
If you would like to help please don’t hesitate to give me a call a call at 949-325-0106. Our thoughts and prayers continue to go out to all those affected by the recent disasters.
