As a gift from our boss we were given the book, Crucial Conversations, and also given about 15 minutes a day (during work hours) to read and discuss what we had read.
This book was very insightful and taught us a lot about ourselves and those around us we were interacting with.
If you haven’t already, WATCH THE VIDEO ABOVE to hear Shawna and I answer questions about what we thought about key points in the book.
This book was a great learning tool and we are now able to recognize what we need to do and what we need to change to make those crucial conversations better for everyone involved.
If you’re curious and would like to read it too, CLICK HERE.